Help

my.EWS – The new customer portal

With our new free customer portal, we are taking a big step towards the future and significantly expanding our service offering.

We offer you direct access to spare parts lists, assembly drawings and operating instructions.


my.EWS: The hub around our products and services


my.EWS – E-Shop

The new store system: Your place for orders

  • Order over 5,000 items online
  • View current availabilities live
  • Prices are displayed according to your purchasing conditions
  • Go directly to matching accessories via the product
  • Detailed product information
  • User manuals and documentation are directly linked to the product
  • Extensive role function for different users of your company
  • Start inquiries directly online

my.EWS – Spare Part Manager

The new search for spare parts: Your search engine for original spare parts

  • Via serial number to spare parts lists
  • Direct retrieval of assembly drawings
  • Availability and prices can be viewed online
  • Order directly online
  • Start inquiries directly online
  • Guaranteed no more wrong orders
  • Free 24/7 access

my.EWS – Projects & 3D Visualization

The new project function:Completely new possibilities of interaction for customers and the EWS sales department

  • Swivel space and collision analysis in the cloud
  • Application recommendation of the tooling systems
  • Create projects for your machine equipment
  • Share projects with colleagues in your company
  • Availability and purchase prices available